Privacy policy

Effective Date: 1/17/2026

Clear Ascent Home Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Details submitted through contact forms, quote requests, or consultations

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Referring websites

This data is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes or consultations

  • Schedule and deliver services

  • Communicate with you about your project or services

  • Improve website performance and user experience

  • Send marketing or promotional communications (where permitted by law)

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Analyze website traffic and usage

  • Improve site functionality

  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

4. Third-Party Services

We may use trusted third-party tools and services, including but not limited to:

  • Website hosting providers

  • Analytics services (e.g., Google Analytics)

  • Marketing and advertising platforms

  • Customer relationship management (CRM) tools

These third parties may have access to limited personal information only as necessary to perform their services and are required to protect your information.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, or contractual obligations

When information is no longer required, it is securely deleted or anonymized.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable Canadian privacy laws, you have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Clear Ascent Home Solutions
Email: russellrobertson2003@gmail.com
Service Area: Ontario, Canada